Connecting People and Process by Ketan Patel

Ketan Patel (UK Operations Director at Change Management Institute) will be talking on Thursday 11th at 3:00pm-3:30pm on the topic ‘Connecting People and Process – Leading Change’.

Ketan discusses the biggest issues facing leaders today, focusing on whether leaders are leaders or just acting managers, highlighting the importance of taking feedback, even as a leader. He continues to look at why people resist change, emphasising the importance of process and the effect of how titles and language affect the link between people and process.

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